Shipping policy
Shipping Policy:
We strive to deliver your products quickly and safely through our trusted third-party shipping partners and venders. Here are the details of our shipping policy:
Domestic Shipping
- We offer free shipping within the U.S., excluding Alaska and Hawaii and US Territories.
- Orders are processed within 2-4 business days, though processing times may vary based on order volume and product availability from out venders
- Please note that during busy seasons (like holidays or special sales events), processing times may take a bit longer. We will notify you if there are any significant delays in your order.
- Our venders use FedEx Ground/USPS/UPS for most domestic shipments.
- For most U.S. locations, delivery typically takes 5-10 business days.
- We ship to almost all areas in the U.S., but there may be some locations where we do not currently offer shipping.
- If you're unsure whether we ship to your location, simply enter your address at checkout, and our system will inform you if we can ship to that address.
Shipping Issues:
- If your order is delayed, damaged, or lost during transit, please contact us within 7 days of receiving your product so we can assist you in resolving the issue with the third-party vender.
Tracking Information:
- Once your order ships, you will receive tracking information via email so you can monitor its progress.
- If you do not receive tracking details within 2-5 business days after your order has been processed, please contact us, and we will provide an update.
For more shipping details, or if you have any questions, please contact us at:
- Email: MajesticSleepSystems@Gmail.com
- Phone: (505) 884 - 4988
- Address: 1514 Deborah Road SE Rio Rancho NM 87124